What to do if your Outlook does not start and remains stuck with the blue rectangle in the middle of the screen

Outlook 2016 on my Surface 3 laptop has been working fine until some days ago when I turned it back on and attempted to re-open the programme: since then, everytime I tried to start that desktop application, it remains stuck with the blue rectangle in the middle of my screen, ‘starting’ bottom and the dots moving. I struggle to understand what caused the problem  … may be an update of the Opating System (I am Windows 10 Insider so this could be the case_). Anyway, even disinstalling the whole Office package and reistalling it the probelm remained!

Outlook remains stuck with the starting blu rectangle

Outlook remains stuck with the starting blu rectangle

As quite always, I found out how to solve the issue looking into the Microsoft Community forum!

I started Outlook in safe mode:  Click Start > All Programs > Accessories > Run > type Outlook /safe and click OK. This time, together with the Starting blu box, also a another windows appeared, asking to choose the profile: I agreed to the proposed one and I had suddenly my email again working, without having to configurate nothing else (even though I previously had uninstalled/installed Office! Evidently the email settings remained somewhere in the PC.
If neither this way solve your issue, you can try to start Windows itself in a safe mode, as ehttp://windows.microsoft.com/en-us/windows-10/start-your-pc-in-safe-mode.

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Informazioni su Enzo Contini

Electronic engineer
Questa voce è stata pubblicata in Aziendali, Windows. Contrassegna il permalink.

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