What to do if the Wi-Fi doesn’t work (and even displayed) anymore in Windows 10 (insider preview)

It happened this morning that the Wi-Fi didn’t work anymore on my PC with the latest release of Windows 10 insider preview. The very strange think was that even in the Settings page, the Wi-Fi item was not listed anymore as the first item of the Network & Internet settings page, as you can see from the following screenshot:

No Wi-Fi item available

No Wi-Fi item available

Even going to Control Panel > Network and Internet -> Network Connections, a red X was shown for both Wi-Fi and Bluetooth!! I started to think it was an hardware problem, often being the same component the one that handle both the Wi-Fi and the Bluetooth connections … but , on the contrary, it was “only” a SW problem … 😉

Problems with Wi-Fi and Bluetooth connections

Problems with Wi-Fi and Bluetooth connections

I tries to force the connection and disabling/re-enabling the Wi-Fi connection using the right click menu, as suggested in some video I found in youtube … but nothing. the solution in my case was to uninstall the network Wi-Fi drivers from the Device Manager and let Windows re-install them forcing to Scan for hardware changes (right click on the Network adapter item on that window).

Uninstall and re-install the Wi-Fi network card driver

Uninstall and re-install the Wi-Fi network card driver

The Wi-Fi item was again available and the connections too (even thought I had to insert again all the security keys /PINs).

Wi-Fi item available again

Wi-Fi item available again

Annunci

Informazioni su Enzo Contini

Electronic engineer
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